If you smell gas, suspect a leak or if there is an explosion or fire, call Dominion right away. Use these numbers 24 hours a day, everyday.
Dominion East Ohio customers: 1-877-542-2630. An alternate number is on the front of your bill, or in your local phone directory.
Dominion Hope customers: 1-800-934-3187
Natural gas is great for heating, cooking and other uses in the home. It has an excellent safety record due to the physical characteristics of the gas itself. Possessing a very narrow range of flammability, natural gas only allows for combustion in a concentration of 4 to 15 percent per volume of air. Above and below these amounts, it will not burn.
Natural gas is lighter than air, and thus, can dissipate into the air rapidly, making accidental combustion difficult. To further prevent accidents, natural gas has a very high ignition temperature, at about 1100 degrees Fahrenheit. This is almost twice the ignition temperature for gasoline.
All together, these factors add up to making accidental ignition or combustion of natural gas an unlikely event. Nonetheless, helping you learn how to use clean burning natural gas safely throughout your home is one of our top priorities.