Frequently Asked Questions

Evaluated Receipt Settlement or ERS is an invoice automation tool for automatic settlement based on goods receipt/service entry.

Electronic Fund Transfer or EFT is a payment method, which releases payments from Dominion’s bank account to the supplier’s bank account.

No, your company is the only one who can see your information.

No, the site data cannot be altered either by the vendor or Dominion users.

• Vendor Contact and Address Information
• Invoice Detail
• Check Detail
• Payment Forecasting
• FAQs
• Forms (W9’S , Direct pay permits, etc.)

Invoice data is available for the previous business day and rolling 365 days of history.

Data updates nightly.

You can search by the following:

• Invoice number
• Purchase order number
• Invoice dollar amount
• Invoice dollar amount range
• Invoice date
• Invoice date range
• Date paid
• Date paid range
• Check number
• Payment Forecasting – No search feature available. However, you can see an estimated date an invoice will be paid.

The application does NOT support wild card searches. You will need to enter the entire invoice number.

No; however, if the invoice number field is left blank, the invoices in the invoices detail screen are in date order.

Yes. You can also search by PO number in the invoice screen.

No, not in Invoice Display. However you can copy the invoice look up information and past the information into Excel.

Yes, You can go under the tool bar Edit, Find.

Vendors assigned invoice number (no spaces, or punctuation).

Account number/bill number (no spaces, or punctuation).

Telephone number. (Telephone, cellular and pager numbers should be used as the invoice number only if an invoice or account number has not been provided, no spaces, or punctuation).

If NO invoice or account number is provided Dominion will use Date and dollar amount of the invoice: MMDDYY$$$$$$$$$$ (example: invoice without invoice #, acct # or telephone # with an invoice date of 01/05/04 and amount of 200.00, your invoice number will be 01050420000).

It depends on the reason for the reduction. There should be text on your search screen to indicate the reason for the short pay, if there is not please contact Dominion.

There could be a couple of reasons why a check number doesn't appear on the invoice screen:

• The invoice is processed but not yet paid (set to pay on the date shown)
• Invoices processed but not paid will not show a check number until the check has been issued.

The date for check issuance has not occurred.

If you have addresses that should not be active on the Dominion Vendor file, e-mail us at vendor_maintenance@dom.com.

Forecasted payments can be viewed on the invoice look up screen. The system will calculate a date based on receipt date and your terms with Dominion.

There is no charge for accessing the Accounts Payable Invoice Inquiry Application.

Yes, you will need to know the log in and password that was use when your company enrolled.

Yes, as long as you know your unique Canadian AP Vendor number.

Yes, please complete a Vendor Change of Address Form using the procedure listed on the form.

You will need to contact our vendor team at Vendor_Maintenance@dom.com.

Our site is available 24 hours a day. Occasionally we may need to perform site maintenace. During maintenance the site may not be available for a few minutes.

These features safeguard your account information from being accessed by unauthorized users.

Try searching by the Purchase order number, Invoice dollar number, Date range, Check number or dollar amount. If you still can not find the invoice, call the appropriate Dominion Hotline to help you obtain this information.

Always contact the Dominion buyer for information if your PO price is not correct.

If you can't find a PO, and you have an unpaid invoice referencing this number, contact your Dominion buyer.

It depends what the invoice or payment is for. Please bill all invoices to the appropriate Dominion company and mail them to the address listed on the Contact Information on the Dominions AP Web page.

• YES, you cannot re-use the same password when presented with the Change Password screen.
• Your password can not be the same as your user ID.
• Your password must be from 6 to 10 characters long.
• Your password must contain at least one digit.
• Your password must not start with a digit.

You will receive a system-generated notification to change your password every ninety days.

Please complete a Name & Address Change form on the Dominion Web site.

The following Virginia tax law changes took effect on September 1, 2004:

• Tax exemptions previously granted on most purchases made by Public Service Companies were eliminated.
• The “Direct Pay Permits” previously issued to Virginia Power and Dominion Transmission were cancelled by the Virginia Department of Taxation and replaced by a TEMPORARY Special Permit which later expired on September 30, 2005.
• Public Service Corporations are allowed to pass through the additional (incremental) amount of taxes paid as a result of the legislation through as a surcharge amount to ratepayers.

• Virginia Power (Co Code 1000) purchases delivered to Virginia locations
• Dominion Transmission (Co Code 1004) purchases delivered to Virginia locations
• Construction Contractors performing contracts in Virginia on behalf of Virginia Power or Dominion Transmission

• Fuel purchases for use at power stations (i.e. coal, natural gas, wood, nuclear)
• Purchases of items for Certified Pollution Control Projects
• Professional Services (accounting, legal, etc.)
• Intangibles such as permits, licenses, custom software and software delivered electronically
• Other nontaxable services such as Construction Contracts

• Registered vendors must begin collecting Virginia sales tax on their sales of taxable items/services made to Virginia Power or Dominion Transmission after October 1, 2005.
• Vendors that are not required to register with Virginia as a dealer are not required to collect the Virginia sales tax. In this situation, Virginia Power or Dominion Transmission, Inc. will self-assess and pay the appropriate use tax directly to Virginia.
• Questions regarding the sales tax procedures for e-commerce, ERS or other automated procurement process should be directed to your Dominion Supply Chain representative.

• Construction projects for Virginia Power and Dominion Transmission performed in Virginia have been impacted. All equipment/material purchases that were previously considered exempt as items directly used by a Public Service Company in an exempt manner (VA Certificate ST-11A) are now taxable to the contractor.
• Contractors must pay the sales tax on equipment/materials to their suppliers, unless the project qualifies as a Certified Pollution Control project.
• The amount of sales tax paid to suppliers by contractors on items previously exempted by the ST11-A must be separately identified for reimbursement from Dominion on all invoices/payment requests.
• There has been no change to the sales taxes paid by contractors on purchases of building materials (i.e. brick, cement) and consumables (i.e. welding gas). These remain the responsibility of the contractor, as the consumer of such materials in the performance of the contract. Any sales taxes incurred by the contractor should not be separately identified on invoices and payments requests to Dominion.