Payment methods accepted:
You will need your account number and your check or credit card information. View a sample invoice for help locating information to make your payment.
There is a fee of $14.95 for this payment method. Make a note of your unique receipt number for your records.
You can also make a payment by phone. Call 1-800-573-1153.
Note: This service is powered by BillMatrix, a third-party vendor.
Payment Posting Schedule
| Payments made: | Will be posted to your account on: | If you have a pending disconnection of service notice: |
| Before 3 p.m. EST Monday-Friday | the same day | no further action required |
| Between 3 p.m. & 8:30 p.m. EST Monday-Friday |
the next business day | no further action required |
| After 8:30 p.m. EST Monday-Friday | the next business day | call Dominion with your receipt number |
| Saturday, Sunday & Holidays | the next business day | no further action required |
Note: Businesses such as check cashing services and convenience stores may offer to send your payment to us. If you make your payment through an unauthorized payment center, you should know that:
Payment Posting Schedule
| Payments made: | Will be posted to your account on: | If you have a pending disconnection of service notice: |
| Before 4:30 p.m. EST Monday-Friday | the same day | no further action required |
| Between 4:30 p.m. & 8:30 p.m. EST Monday-Friday | the next business day | no further action required |
| After 8:30 p.m. EST Monday-Friday | the next business day | call Dominion with your receipt number |
| Saturday, Sunday & Holidays | the next business day | no further action required |
To send an invoice payment by U. S. Mail, include your 9-digit account number on your check and send it to:
Dominion East Ohio
P.O. Box 27463
Richmond, VA 23261