For Seniors and Caregivers

The following information may be helpful to seniors and caregivers. If you can't find what you need, try our search tool (upper right corner) or e-mail us anytime. If you have an urgent need, always call us at 1-888-667-3000.

Help with Winter Heating & Summer Cooling

EnergyShare
The program has been expanded to provide heating and cooling assistance to people who don't qualify for federal fuel help or for those who have no other resource. Read details on the program.
Home Energy-Saving Tips
You don't have to spend a lot of money on home improvements to make significant changes in how much energy you consume. Take a look at the low-cost or no-cost things you can do to lower your energy bills.
State Programs for Low-Income Households
Read about the Low Income Energy Assistance Program (LIEAP) on the North Carolina Division of Social Services web site.

Other Programs and Information

Rate Information for Dominion North Carolina Power
View rates and tariffs.
Online Account Management
Want an easier way to keep track of your account, billing, usage and more? Manage your account online. Caring for someone else's bills as well? You can manage their account, too. Check out all you can do and register today!
Special Billing
Dominion offers special billing formats for the visually or hearing impaired. Read more...
Third Party Notice
This program lets any customer designate a friend, relative, clergy, or even a social service agency to be notified before service is cut off for non-payment. Find out more and enroll.

Outages, Safety and Preparing for Storms

Power Outages
It's always a good idea to be prepared for outages. Browse our tips and tools, emergency information, weather resources and more.
Back-up Generators
Dominion has portable and permanent generators for any backup power need--delivered and installed so it's ready to go whenever you need it. Browse our store.
Emergency Medical Equipment
If you or someone you know requires the use of electrically-powered medical equipment, read our FAQ about being added to our medical priority list.
Safety
Energy makes our lives better, but there are always safety risks. Browse our tips and information to keep you and your loved ones safe and sound.