Not Satisfied?

Every day, Dominion Virginia Power employees strive to provide excellent service to our customers.

If you have an immediate customer service need, e-mail us or call us at 1-888-667-3000.

However, if you have previously brought a matter to our attention and it remains unresolved, you may contact Gianna Clark, our Vice President of Customer Service:

--> E-mail the Vice President of Customer Service*

_{^{*NOTE: This mailbox is not continuously monitored.}}

or write to:

Vice President - Customer Service
Dominion Virginia Power
P.O. Box 26666
Richmond, VA 23261