This year, make more time for yourself, your family and your friends by enrolling in electronic billing. eBill, Dominion’s paperless billing program, is all about helping you get organized. With eBill you can:
eBill is environmentally friendly. Last year, we had to shred about 170,000 pounds of paper from envelopes and bills.
So, partner with us, sign up, and join the 700,000 customers now enrolled in our electronic billing program. If you enroll in eBill May 7 through June 29, 2012 you will be eligible to win a Tablet Computer. The winner will be notified on or about June 29, 2012. View the official contest rules.
Iris E. Holliday, Manager, Regional State & Local Affairs
(804) 755-5591 -- Mobile: (804) 712-9184 – iris.holliday@dom.com
Localities: Charles City, Chesterfield, Henrico, New Kent, Powhatan, Hanover and City of Richmond
Iris joined Dominion Virginia Power in 1988 and currently manages a team with a geopolitical territory composed of 42 counties, 13 cities and 16 towns including the greater metropolitan Richmond area.
A graduate of Leadership Metro Richmond and LEAD Virginia, her current community involvement includes: Chair-Elect of The Children’s Museum of Richmond Board of Directors, The Community Foundation Board of Governors, Jenkins Foundation Board of Directors, and United Methodist Family Services Charterhouse School Board. Iris is proud to count William Byrd Community House, the United Way of Greater Richmond and Petersburg, Mathematics and Science Center Foundation, ART 180, Richard Bland College Foundation, and Friends Association for Children among her past board service.
Iris holds an undergraduate degree in journalism from Howard University and a master’s degree in mass communications from Virginia Commonwealth University. She is a graduate of the Public Utility Leadership Program, a program of the Southeastern Electric Exchange and the Terry College of Business-University of Georgia and of the University of North Carolina-Chapel Hill Economic Development professional certificate program. She is also a member of the Public Relations Society of America.
When Your Lights Go Out, Give Us a Call
When power outages occur, getting accurate power-restoration information to customers can be almost important as actually getting the lights back on.
Modern technology helps us respond to large-scale power outages. But we still need your help. Calling us helps confirm that your lights are out.
Please have your account number of the account phone number handy when you call. Reporting an outage promptly - even if you neighbors have done so - speeds up the restoration process.
During storms, our phone system can handle 100,000 calls per hour. Your report becomes part of a computer analysis of lights-out patterns that helps us zero in on problem areas.
So, when you lose your electricity, call 1-866-DOM-HELP (1-866-366-4357).
Ask for Identification
When our employees are on the job, they carry a photo-identification badge with the company logo on it.
Please protect yourself from imposters.
If you have doubts about someone who claims to be a Dominion employee, ask to see his or her badge.
Copyright ©2011 Dominion
