This year, make more time for yourself, your family and your friends by enrolling in electronic billing. eBill, Dominion’s paperless billing program, is all about helping you get organized. With eBill you can:
eBill is environmentally friendly. Last year, we had to shred about 170,000 pounds of paper from envelopes and bills.
So, partner with us, sign up, and join the 700,000 customers now enrolled in our electronic billing program. If you enroll in eBill May 7 through June 29, 2012 you will be eligible to win a Tablet Computer. The winner will be notified on or about June 29, 2012. View the official contest rules.
Melanie Rapp Beale, External Affairs Manager, Peninsula
(757) 898-2683 -- Mobile: (757) 319-2926 -- melanie.r.beale@dom.com
Localities: Hampton, James City County, Newport News, Poquoson, Williamsburg and York County
Melanie currently resides in York County, and prior to her employment at Dominion she was a member of the Virginia House of Delegates from 2001 until 2007. She has served the community on the Jamestown-Yorktown Foundation Board of Trustees, Virginia Housing Commission, York Ruritans, and as a volunteer member of the James City/Bruton Volunteer Fire Department. In addition, Melanie is a former member of the York County Board of Supervisors and the York County Wetlands Board.
Melanie remains an active member of her community serving on many local boards, including: Comte de Grasse Chapter, National Society Daughters of the American Revolution, Thomas Nelson Community College Educational Foundation Board of Directors, Hampton Arts Foundation Board of Directors, Virginia Peninsula Chamber of Commerce Board of Directors, York County Boys and Girls Club Board of Directors, Newport News Educational Foundation Board of Directors, Colonial CASA Board of Directors, Virginia Air and Space Center Board of Directors, and the Virginia Living Museum Board of Trustees.
Melanie has a B.A. in International Culture and Commerce from Christopher Newport University and her M.S. in Education from Old Dominion University. She has participated in organized church missions to Russia, Kenya, and the Ukraine.
When Your Lights Go Out, Give Us a Call
When power outages occur, getting accurate power-restoration information to customers can be almost important as actually getting the lights back on.
Modern technology helps us respond to large-scale power outages. But we still need your help. Calling us helps confirm that your lights are out.
Please have your account number of the account phone number handy when you call. Reporting an outage promptly - even if you neighbors have done so - speeds up the restoration process.
During storms, our phone system can handle 100,000 calls per hour. Your report becomes part of a computer analysis of lights-out patterns that helps us zero in on problem areas.
So, when you lose your electricity, call 1-866-DOM-HELP (1-866-366-4357).
Ask for Identification
When our employees are on the job, they carry a photo-identification badge with the company logo on it.
Please protect yourself from imposters.
If you have doubts about someone who claims to be a Dominion employee, ask to see his or her badge.