Not Satisfied?

We're Here to Help You

Every day, Dominion Virginia Power employees strive to provide excellent service to our customers.

If you have an immediate customer service need, e-mail us or call us at 1-866-DOM-HELP (1-866-366-4357).

Unresolved Issues

If you have previously brought a matter to our attention and it remains unresolved, you may contact Gianna Clark, our Vice President of Customer Service:

» E-mail the Vice President of Customer Service*

*NOTE: To assist us in responding to you in a timely manner, please include your name and address. Also be advised this mailbox is not continuously monitored.

Or write to:
Vice President - Customer Service
Dominion Virginia Power
P.O. Box 26666
Richmond, VA 23261