Storm Center

Our interactive Outage Viewer is designed to provide general information on the location and magnitude of power outages within our service area. Note: High visitor traffic may slow the viewer's performance.

1. Click on “Locate Address” in menu at the top of the map. Enter address in black pop up box and hit “Locate.”
2. A map will regenerate of the area. A blue push pin marker represents the submitted address.
3. Locate the colored dot nearest to the blue push pin marker. This dot indicates electric delivery device locations (not individual outages).
4. Click on the colored dot for information on the affected outage area. Scroll in black box to see all outage information.

For details on a specific address, please call 1-866-DOM-HELP or sign in your account.

View our standard outage map and outage summary to see how outages are currently affecting customers. Note: Displayed outages may be caused by a variety of conditions or circumstances.

• Develop an emergency plan that addresses any special medical needs you have.  Information is available from the Virginia Department of Emergency Management.
• Make sure you have a battery-operated radio, multiple flashlights and a battery-operated clock and fan, along with extra batteries.
• Have at least three gallons of fresh water per person on hand. This is especially important for those who rely on well water.
  Have a good supply of canned and other non-refrigerated foods available.
• If you have pets, make sure you also have provided for them.

• Please help protect our linemen when you see them on the roadside making emergency repairs. Move over from the lane nearest the workers or slow down until you can safely pass the work site.
• Dominion reminds customers to stay away from downed lines and anything touching them — assume they are energized.  Report them by calling 1-866-DOM-HELP (1-866-366-4357).
  

If electricity has been interrupted:

• Turn off major appliances such as heat pumps, water heaters and stoves. Unplug other appliances such as TVs, stereos, microwaves and computers. This will prevent damage to appliances and possible overloads to the company's system when power is restored.
• Listen to your local radio station on your car or battery-powered radio for regular news and weather updates. Don't rely on your neighbors to report your outage. Call Dominion at 1-866-DOM-HELP (1-866-366-4357).
• Post a list of contents on your freezer door to minimize the number of times you open it.
• Leave one lamp or light on so you will be able to recognize when power is restored.
• If using portable or camp-type stoves or lanterns for cooking and lighting, ensure that the area is adequately ventilated.
• Stay away from fallen wires, flooded areas and debris. Treat all fallen wires and anything touching them as though they are energized.
• Follow safe operating procedures for generators. Never operate one inside your home or in an enclosed space, such as a garage.
• Plugging a generator into a regular household outlet can energize "dead" power lines and injure neighbors or utility workers. Customers should connect individual appliances that have their outdoor-rated power cords directly to the receptacle outlet of the generator, or connect these cord-connected appliances to the generator with the appropriate outdoor-rated power cord having a sufficient wire gauge to handle the electrical load.
• Exhaust fumes contain carbon monoxide and can be deadly, so run your generator outside with proper ventilation. Store the fuel for your generator safely.
• Visually inspect the area around your electricity meter. If you detect or suspect any damage, call us at 1-866-DOM-HELP.

• Visit our photo gallery of storms/restorations.