It's easy to make your invoice payment.
Make an online payment now or call 800-624-9823 to pay by phone.
Note: The options here apply to invoices only, not to electric bills.
What types of payment may I use?
- Credit card or P-card: Visa, MasterCard, American Express, Discover
- Debit card: Visa, MasterCard, Star, Pulse, Accel, NYCE
How do I make my payment?
- Mail payment to:
P.O. Box 26543
Richmond, VA 23290-0001
Include your account number on your check.
Are there any fees?
- There is a convenience fee of $14.95 to pay invoices online or by phone. This fee goes to BillMatrix, a third party service provider.
- There is no charge to pay by mail.
When will the payment apply to my account?
Payments made before 5 p.m. EST M-F will post to your account the same day. Payments made after 5 p.m. EST or on weekends or holidays will post the next business day.